Payment, Refunds, Upgrading and Downgrading Terms
- If you are buying online a valid credit card is required for paying accounts. We reserve the right to accept or reject the payment made through credit cards.
- Best Tech 247 PC support plan starts from the date on which you signup or sign the agreement copy, and the payment is realized.
- In case of annual and more than monthly plan the Service is billed in advance on a monthly basis and is non-refundable for that month.
- In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that month you are entitled to a full refund no questions asked.
- In case we're not able to fix even one of your issue your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund. We would deduct a minimum of ($79.95 or 25% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount.
- All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities of India, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country.
- We don’t store credit card information for any customer and we would not do any charging without your explicit consent.
- You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account manager at that time.
Cancellation and Termination
- You are solely responsible for properly cancelling your account. An email or phone request to cancel your account to your account manager is a must and you must receive a confirmation from your account manager on the date of cancelation.
- All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use.
- If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and we will not be charge you again.
- Best Tech 247, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behaviour, data theft, improper utilization of our services, using the service for PC other than the one which has been registered for use with Best Tech 247, among other reasons. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your PC Support Service.
- Any use of software which is not legal may result in termination of your services and cancellation of your account by Best Tech 247.
- Best Tech 247 reserves the right to refuse service to anyone for any reason at any time.
- New/renewal of registration is confirmed only after full and final payment corresponds to fee structure.
- No refund is applicable after registration or renewal confirmation.
- The information and limits of information of registration/renewal/ purchase will provide on website after confirmation of acquirer.
- Refund on withdrawal is set in correspondence to the condition given in criteria of corresponding certification/registration.
- A nominal transaction charge will be deducted on any refund if applicable by bank.